Generative AI
Solutions
In a world that accelerates by the minute, organizations that harness the power of AI are the ones that excel in business. By turning vast amounts of data into actionable insights, we are the intelligent industry partner that can take the lead in transforming your operations.
We prepare your organization for the future by providing intelligence, cost savings, business continuity and precision.
________________________________________________________________Transform your organization into a cognitive enterprise, combine extensive experience, artificial intelligence and machine learning technologies and data that can offer greater value to your company and your customers
IA for Business Processes
________________________________________________________________We can unlock the power of the data generated by your systems and processes with our industry-leading capabilities in AI/ML and analytics. We can provide you with useful information to help you create the perfect product.
Data & Learning
We help you harness the potential of artificial intelligence in data analysis and convert large amounts of information into meaningful insights for your business. By leveraging AI, we put machine learning and predictive modeling into action to process data from multiple sources and identify trends, relationships or problems before they occur in your business.
Natural Language Processing
________________________________________________________________We design and develop data models, learning algorithms and perform optimization tests.
Machine Learning
________________________________________________________________We create intelligent human-machine interfaces based on NLP components: classification and grouping, translation, data extraction.
________________________________________________________________We build robust image recognition algorithms for industrial process automation: vision and model training and adverse fault management
Computer Vision
Big Data & Analytics
Data Visualization
We work with clients on Business Intelligence projects providing data visualization solutions that provide an accessible way to view and understand trends and patterns in data.
Big Data
We have developed a Smart Data approach to build quality data repositories for better data lifecycle management. It improves decision-making processes and allows us to detect problems before they occur.
Data analysis
RUVA IT and AKKODIS engineers and data scientists have the expertise to exploit business data and generate projections through multi-dimensional analysis.
Robotic Process Automation
We automate end-to-end business processes that require repetitive human or machine interactions, where there may be a significant risk of errors, or that do not require special skills to perform.
Our clients benefit from end-to-end process automation by freeing up talent resources to focus on other projects, improving accuracy and SLA compliance.
Gen AI Solutions for Helpdesk y Call Centers
Agent Assist
Agent Copilot
Gen AI Agent
This tool was created to increase the efficiency of customer service operations. Provides real-time information useful to agents by providing AI-powered knowledge assistance. Manage the documented knowledge base and effectively help agents with quick and accurate knowledge for a prompt solution to the problem.
The tool can be modified to the client's precise needs.
Benefits :
• Reduction of HBP
• Improve first call resolution
• Reduction of agent training time
• Cost savings
With this innovative tool we revolutionize customer service operations by listening to live telephone conversations between service agents and the customer, interpreting problems, and providing real-time recommendations to solve the problem.
Copilot provides the agent with suggestions drawn from a knowledge base and historical resolutions quickly and intelligently.
The tool can be modified to the client's precise needs.
Benefits :
• Reduced response time
• Greater precision of responses
• Automated workflow for
• capture and create tickets
• Cost savings
The Gen AI agent is a self-service agent, integrated within your environment, acting as the first line of resolution for employees facing technical issues.
This AI-powered technology promotes a culture of self-service by improving accessibility to recommendations to solve your problem.
Benefits :
• Reduce call volume
• Self-service agent
• Faster problem resolution
• Cost savings
